All Locations
Ballymount
Vacancy Type
Permanent - Full Time

About the Role

Who Are We?

At Panda, Ireland's largest Waste Management business, we invite you to join our Team and experience a career that champions environmental excellence while harmonising tradition and innovation. Be part of a team that values strong connections and supports one another.

At Panda, we are committed to leading the way in waste management and recycling solutions. Embrace our innovative spirit as we work together to preserve our environment and create a greener future for generations to come.

Now let us tell you about the role:

To undertake the Operations Driver Management process within the Panda group, ensuring that agreed service levels are achieve for all our customers and managing the customers’ expectations through your ability to manage your drivers/helper’s. The Operations Driver Management role works as a vital part of support to all other centralised departments, scheduling, admin, customer service etc. to ensure the customers expectation can be fulfilled efficiently on a daily basis.

Accountabilities include:

Ensuring all Drivers and Trucks are out on time daily. 
Monitoring Routes throughout the day ensuring all vehicles are reporting back to the depot and capturing expected data. 
Analyse monitoring data to ensure results are as expected. 
Log anomalies with 3rd party provider and expedite same to closure. 
Updating daily rosters. 
Liaise with crews for ad hoc work as it occurs. 
Continuous communication of all relevant updates to the whole scheduling department. 
Answering occasional out of hours Emails and calls. 
End of day debriefing drivers, Answering and Rectifying all Driver queries. 
Printing afternoon dockets and Manifests. 
Checking previous evenings manifest for issues that can be solved within 24hrs. 
Dealing with breakdown and drivers issues effectively. 
Documenting all accidents, incidents and Breakdown with correct reports/forms or procedure. 
Answering internal and external e-mails with urgency. 
Liaising with other department to complete the service loop correctly, in a timely and consistent manner. 
To be prepared to work in a flexible multi skilled environment. 
Work as part of a team with a positive attitude. 
Flexibility from your designated work patterns will be required. 
Assist management with route optimisation through route analysis. 
Ensure all routes are verified and signed off as completed by system and crews. 
Managing the workload and resources available to provide “industry standard” customer service.
Ensure sufficient resources are available to carry out next-day tasks efficiently. 
Monitoring workload to avoid over commitment and communicate with CSU regarding acceptance of orders. 
Update call centre with route progress/issues periodically throughout the day. 
Assess service levels continuously and ensure achievement of 98% or higher performance to schedule. 
Support scheduling team’s goal of ensuring all scheduled work is completed on the day.
Engage with crews over to phone to assist their progress through the day when required.

Skills Required:

Professional communication skills through e-mail or phone. 
Customer Focused 
Good organisational skills. 
Good computer skills. 
Ability to work in team environment. 
Excellent people skills. 
Proven ability to perform and remain calm under pressure. 
Flexibility – the ability to respond to different tasks in other areas of the working environment.

The bigger group: Beauparc

Beauparc, a dynamic and forward-thinking environmental services company, is at the forefront of innovative waste management and recycling solutions. Operating on a global scale, Beauparc is committed to making a positive impact on the environment, promoting sustainability, and driving change within the industry. 

Operating across Ireland, the UK, and other countries, Beauparc is dedicated to shaping a greener future through responsible resource management and sustainability. Join us to make a positive impact on the environment. 

About Us

At Panda, Ireland's largest Waste Management business, we invite you to join our family and experience a career that champions environmental excellence while harmonising tradition and innovation. Be part of a team that values strong connections and supports one another.

At Panda, we are committed to leading the way in waste management and recycling solutions. Embrace our innovative spirit as we work together to preserve our environment and create a greener future for generations to come.

Your contributions matter here. We encourage initiative and creativity, empowering you to shape the future of waste management. Your ideas and fresh perspectives will be celebrated and embraced as we constantly strive for better, more sustainable solutions.

Join our Panda family, where tradition thrives alongside environmental stewardship. Discover our current opportunities and become part of a team that harmonises tradition, innovation, and sustainability to make a positive impact. Together, let's create a greener, cleaner world we can be proud of.

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