All Locations
Millennium Park
Advertising Salary
30,000-32,000
Vacancy Type
Permanent - Full Time

About the Role

 

Who Are We?

At Panda, Ireland's largest Waste Management business, we invite you to join our Team and experience a career that champions environmental excellence while harmonising tradition and innovation. Be part of a team that values strong connections and supports one another.

At Panda, we are committed to leading the way in waste management and recycling solutions. Embrace our innovative spirit as we work together to preserve our environment and create a greener future for generations to come.

Now let us tell you about the role:

The Customer Service Representative will work as a vital part of the Customer Service team to act as a support to the customer as they transact their business with PandaGreen. The CSR will ensure that in all interactions with customers – the service loop has been closed.

Principal accountabilities include:

  • Answering incoming calls and directing calls to appropriate personnel
  • Taking orders for commercial and casual customers ensuring a very high level of accuracy at all times.
  • Answering questions about our organisation and providing customers with other information as required.
  • Dealing with customer service queries/complaints and liaising with other departments to resolve issues.
  • Process all customer related queries and requests in a timely and consistent manner
  • An ability to accept ongoing training and be willing and able to be trained for new equipment, processes and operations.
  • To be prepared to work in a flexible multi skilled environment
  • Work as part of a team with a positive attitude
  • Flexibility from you designated work patterns may be required from time to time

Skills

  • Excellent professional telephone manner and customer service skills
  • Customer Focused
  • Minimum one year experience in a Customer Care role
  • Good organisational skills
  • Excellent computer skills
  • Ability to work in team environment
  • Excellent people skills
  • Commercial awareness
  • Proven ability to perform and remain calm under pressure
  • Flexibility – the ability to respond to different tasks in other areas of the working environment
The bigger group: Beauparc

Beauparc, a dynamic and forward-thinking environmental services company, is at the forefront of innovative waste management and recycling solutions. Operating on a global scale, Beauparc is committed to making a positive impact on the environment, promoting sustainability, and driving change within the industry.

Operating across Ireland, the UK, and other countries, Beauparc is dedicated to shaping a greener future through responsible resource management and sustainability. Join us to make a positive impact on the environment.

About Us

At Panda, Ireland's largest Waste Management business, we invite you to join our family and experience a career that champions environmental excellence while harmonising tradition and innovation. Be part of a team that values strong connections and supports one another.

At Panda, we are committed to leading the way in waste management and recycling solutions. Embrace our innovative spirit as we work together to preserve our environment and create a greener future for generations to come.

Your contributions matter here. We encourage initiative and creativity, empowering you to shape the future of waste management. Your ideas and fresh perspectives will be celebrated and embraced as we constantly strive for better, more sustainable solutions.

Join our Panda family, where tradition thrives alongside environmental stewardship. Discover our current opportunities and become part of a team that harmonises tradition, innovation, and sustainability to make a positive impact. Together, let's create a greener, cleaner world we can be proud of.

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