Bin Truck Helper

Relationships: 

• Report to: Line Manager
• Responsible for: involve coordinating and ensuring the safe and efficient operation of waste collection vehicles
• Liaison with: all departments

Key Accountabilities:

• Assist in the loading and unloading of waste bins onto the bin truck.
• Ensure that bins are securely placed and do not pose a safety risk during transportation.
• Help segregate different types of waste materials as per recycling guidelines.
• Ensure that hazardous materials are properly identified and handled according to safety protocols.
• Maintain effective communication with the bin truck driver and the banksman to coordinate the safe movement of the vehicle.
• Follow instructions from the bankman for maneuvering the truck in tight spaces.
• Interact with customers professionally and courteously during the waste collection process.
• Provide assistance and information to customers regarding proper waste disposal practices.
• Conduct basic maintenance checks on waste collection equipment and report any issues to the appropriate authorities.
• Direct the movement of the bin truck, especially in areas with limited visibility or tight spaces.
• Ensure that the surrounding area is clear of pedestrians and obstacles before giving signals to the driver.
• Use standardized hand signals or communication devices to convey instructions to the bin truck driver.
• Maintain clear and concise communication to guide the driver during maneuvers.
• Monitor the area for potential hazards and take corrective actions to prevent accidents.
• Ensure that the bin-truck helper is in a safe position during the loading and unloading process.
• Be prepared to respond to emergency situations, such as vehicle malfunctions or accidents.
• Know the emergency procedures and coordinate with emergency services if needed.
• Keep records of waste collection activities, noting any incidents, accidents, or issues that may arise.
• Provide feedback to the relevant authorities on the overall efficiency and safety of waste collection operations.
• Other duties, responsibilities and activities may change or be assigned.

Additional Duties

• To attend all meetings as required.
• To show commitment to company values in all aspects of your role.
• To act as a positive ambassador for the business.
• I have received and read my Job Description and understand that it acts as a guide only to my duties and responsibilities and is not exhaustive; I agree to undertake any other duties deemed reasonable by the management.

We are Panda. We value waste.

We’re in the business of waste management but that doesn’t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste.

Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve.

At Panda, people are at the heart of everything we do. We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other’s wellbeing, encourage development, and support growth because we know we’re stronger together.

We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward.

We own what we do. From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don’t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make.

And above all, we act with trust and integrity. Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results — knowing our people are empowered to do the right thing.

Our journey depends on talented, committed people who want to make an impact.

Take the first step and join us on the journey.

Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve.
(DE&I Policy Statement)