Bid Coordinator

Role Purpose

The Bid Co-ordinator is responsible for managing, developing, and submitting high-quality bids and tenders that showcase the company’s capabilities, ensure compliance, and drive profitable growth. The role involves ownership of the full bid process from opportunity identification to submission and handover, maintaining strong client relationships and continuous improvement in bid quality and success rates.

Key Responsibilities

Bid Management

• Take ownership of all bids and tenders, ensuring all questions are answered, T&Cs are reviewed, risk assessments are completed, and P&Ls are signed off
• Deliver bids to the highest professional standard, ensuring key messages are communicated and company capabilities are showcased
• Ensure timely compilation of all bid materials, including presentations, handouts, visuals, risk assessments, and payment terms

Performance Improvement

• Analyse monthly bid scores and client feedback to identify improvements
• Create adaptable “stock answers” for high-scoring responses to improve future bids
• Drive improvements in bid win rates and overall company performance

CRM & Marketing Integration

• Utilise the company CRM and integrated e-marketing systems to manage communications, campaigns, and newsletters
• Monitor, report, and improve customer acquisition and retention strategies

Client Engagement

• Conduct customer site audits as part of the tender process
• Build and maintain strong relationships with potential and existing clients
• Prepare engaging customer presentations aligned with bid messaging

Pipeline & Collaboration

• Actively contribute to the bid pipeline and ensure processes are followed
• Assess opportunities, declining those that do not meet requirements
• Work closely with internal business partners (Fleet, Marketing, Finance, IT) to ensure accurate capability representation
• Lead mobilisation meetings to ensure all client commitments are delivered post-bid

Person Specification

The Ideal Candidate:

• Flexible, reliable, and thrives under pressure to meet deadlines
• Can simplify complex theories into clear, engaging written communication
• Professional, self-motivated, meticulous, and highly organised
• Experienced multi-tasker able to manage multiple projects simultaneously
• Strong relationship builder with peers, suppliers, and clients
• Comprehensive understanding of the waste and recycling industry

Qualifications & Experience

Essential:

• Full UK Driving Licence
• Experience in internal and external communications
• Proven ability to write comprehensive, persuasive content
• Proficiency with CRM and email marketing systems
• Strong MS Office skills, especially Excel and PowerPoint

Desirable:

• Experience in waste and recycling industry
• Proven experience completing bids and tenders
• Event organising experience
• Campaign management experience

Knowledge & Skills

Essential:

• Excellent written and verbal communication
• Strong analytical, organisational, and multi-tasking skills
• Knowledge of the waste industry
• Proficiency in Microsoft Office, particularly Excel and PowerPoint

Desirable:

• Bid management methodologies and tools
• Marketing campaign management experience

We are Panda. We value waste.

We’re in the business of waste management but that doesn’t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste.

Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve.

At Panda, people are at the heart of everything we do. We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other’s wellbeing, encourage development, and support growth because we know we’re stronger together.

We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward.

We own what we do. From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don’t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make.

And above all, we act with trust and integrity. Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results — knowing our people are empowered to do the right thing.

Our journey depends on talented, committed people who want to make an impact.

Take the first step and join us on the journey.

Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve.
(DE&I Policy Statement)