IT Help Desk Engineer (Level 1)

Who Are We?

At Panda, Ireland's largest Waste Management business, we invite you to join our Team and experience a career that champions environmental excellence while harmonising tradition and innovation. Be part of a team that values strong connections and supports one another.

At Panda, we are committed to leading the way in waste management and recycling solutions. Embrace our innovative spirit as we work together to preserve our environment and create a greener future for generations to come.

Now let us tell you about the role:

Our IT department is currently seeking a IT Help Desk Engineer to join our support team. This role is crucial in ensuring that our day-to-day operations run smoothly, and our staff receive timely assistance with their IT-related needs.

Key Responsibilities:

• Provide first line support for all internal staff, addressing issues related to PCs, printers, and phones.
• Log, prioritise, and manage support tickets to ensure timely resolution.
• Assist in the installation, maintenance, and troubleshooting of hardware and software.
• Work closely with other IT teams to escalate and resolve complex issues.
• Offer guidance to end-users to foster understanding and optimal use of our IT resources.

Required Skills & Knowledge:

• Familiarity with common operating systems and office software.
• Basic understanding of networking concepts.
• Experience with Intune and Active Directory (AD) would be a significant advantage.
• Excellent communication and troubleshooting skills.
• Ability to work effectively both independently and as part of a team.

Join us on the journey…..

Over the past 30 years, Beauparc has continued to grow and acquire businesses that all share a very similar vision and set of values. We’re now a group of almost 3000 people, all contributing to that growth and success.

Beauparc is not just a company, it’s a resource recovery business. Over the past three decades we’ve grown and diversified significantly, we believe that great leadership is rooted in strong values. As leaders within this industry, we’re committed to shaping a better future for our friends, families and communities. Our philosophy remains unchanged, balancing customer satisfaction with environmentally sustainable practices. Exceptional customer service, and unwavering dedication to sustainability are the cornerstones of our business.

Our journey is dependent upon talented, passionate, and dedicated people that constantly strive and challenge each other for better outcomes. 

Take the first step today and join us on the journey……….