Role & Responsibilities
Position: Business Development Executive – Monday to Friday 8.30am to 5.30pm – 1-hour unpaid break
Relationships:
- Report to: SME Sales Manager
- Responsible for: Driving business growth through strategic sales efforts
- Liaison with: All Departments
Key Accountabilities:
Sales Strategy for SME Clients
- Develop and implement sales strategies specifically targeted at SMEs, considering their unique needs, budgets, and challenges in waste management. Identify niche markets and opportunities within the SME sector, adapting service offerings to suit different business types (e.g., restaurants, retail shops, small manufacturers, etc.).
- Collaborate with marketing to create campaigns and materials aimed at attracting and retaining SME customers.
Client Relationship Management
- Build and maintain strong relationships with existing and potential B2B clients, such as manufacturers, retailers, or large-scale commercial enterprises.
- Understand clients' waste disposal needs (recycling, hazardous waste, general waste) and provide tailored solutions.
- Act as the main point of contact for key accounts, ensuring a high level of customer satisfaction and retention.
Lead Generation and Conversion
- Identify potential business opportunities and generate leads through market research, networking, and cold outreach.
- Conduct site visits, presentations, and demonstrations to potential clients.
- Close deals by negotiating contracts, service level agreements (SLAs), and pricing that aligns with company goals.
Market and Industry Expertise
- Stay up-to-date with the latest developments in waste management regulations, sustainability practices, and technologies.
- Advise clients on compliance with environmental regulations and recommend waste reduction and recycling strategies.
- Analyse market demand and customer feedback to continuously improve service offerings.
Sales Performance Reporting
- Report on sales activities, forecasts, and key metrics to upper management.
Role & Responsibilities
- Update the sales pipeline, track interactions, and forecast future sale
- Negotiate contracts with clients, ensuring profitability while addressing their specific waste management needs.
- Review and renew contracts periodically, ensuring they remain competitive and beneficial for both parties.
- Other duties, responsibilities and activities may change or be assigned.
Additional Duties
- To attend all meetings as required.
- To show commitment to company values in all aspects of your role.
- To act as a positive ambassador for the business.
- I have received and read my Job Description and understand that it acts as a guide only to my duties and responsibilities and is not exhaustive; I agree to undertake any other duties deemed reasonable by the management.