Head of In Business Data Insights

Head of In Business Data Insights

Make data matter where it counts

We’re looking for a commercially minded, forward-thinking Head of In Business Data Insights to lead how data is used across the business to improve performance, support better decisions, and unlock value.

This is a senior role with real influence. You’ll sit at the centre of operations, commercial, customer and sustainability activity, turning complex data into clear, actionable insight that helps the business run smarter. From improving efficiency and margin, to supporting better service, stronger forecasting and more informed strategic decisions, your work will have visible impact.

If you enjoy building capability, shaping strategy and using data to drive change in a fast-moving operational environment, this is an opportunity to make your mark.

What you’ll be doing

You’ll lead the data insights agenda across the business, developing a clear strategy for how insight supports operational performance, customer outcomes and commercial decision-making.

You’ll build and lead a high-performing team across analytics, business intelligence and data capability, creating an environment where insight is trusted, accessible and genuinely useful.

You’ll work closely with leaders across operations, commercial, sustainability and support functions to understand the questions that matter most, and turn them into practical, high-value insight.

You’ll oversee the delivery of dashboards, reporting, forecasting and analytical models that help the business improve efficiency, reduce cost, increase margin and make better decisions faster.

You’ll play a key role in strengthening data quality, governance and consistency, helping ensure the business has reliable information for decision-making, performance management and reporting.

You’ll also drive adoption of insight across the organisation, making data easier to use through self-service tools, clear reporting and stakeholder engagement.

What success looks like

In this role, success will be measured by the value data and insight brings to the business. That could include improved operational efficiency, stronger forecasting, better visibility of performance, improved commercial decision-making, increased adoption of dashboards and reporting, and clearer, faster access to trusted information.

Just as importantly, success will be about building a function that is seen as a true business enabler, not just a reporting team.

What we’re looking for

We’re looking for someone who combines strong data and analytics capability with commercial awareness and the ability to influence at senior level.

You’ll likely bring experience leading data, BI or insights teams in a complex business, with a track record of turning data into action and outcomes. You’ll be comfortable working across different stakeholders, translating business needs into insight solutions, and helping teams use data more effectively.

You should have strong technical understanding across analytics and BI tools, with experience of working with large datasets, reporting environments and modern data platforms. Experience with SQL, Python or R, BI tools such as Power BI, and broader data engineering or governance concepts will be valuable.

Most importantly, you’ll be someone who can see the bigger picture, simplify complexity and use insight to help move a business forward.

Why this role matters

This is an opportunity to lead a function that can directly shape business performance. You won’t just be reporting on what has happened — you’ll help influence what happens next.

For the right person, this role offers the chance to build capability, drive meaningful change and create measurable impact in a business where insight can make a real difference.

We are Panda. We value waste.

We’re in the business of waste management but that doesn’t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste.

Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve.

At Panda, people are at the heart of everything we do. We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other’s wellbeing, encourage development, and support growth because we know we’re stronger together.

We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward.

We own what we do. From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don’t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make.

And above all, we act with trust and integrity. Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results — knowing our people are empowered to do the right thing.

Our journey depends on talented, committed people who want to make an impact.

Take the first step and join us on the journey.

Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve.
(DE&I Policy Statement)